The Hotel of the Future
CityHub is an urban lifestyle hotel brand that is reshaping the future of city stays for a new generation of travellers. We seamlessly blend cutting-edge technology, community-focused environments, and sustainable design to redefine and curate the contemporary hotel stay in the world’s most dynamic cities.
CityHub’s luxury pod-style hotels offer guests both the privacy of their own compact, modular Hub and the use of vibrant, premium shared spaces. Through a combination of innovative technology, guests enjoy the benefits of a modern, connected stay, but also have access to friendly CityHosts who provide ‘in the know’ insider hacks and knowledge so guests can enjoy the city like a local. We have hotels in Amsterdam, Rotterdam, Copenhagen and Reykjavik and we are working behind the scenes to conquer Europe.
You are the local hero
As a Head of Hosts, you help travellers get the most out of their stay in the city. You are not just available for travellers at the hotel, but, through our app, travellers will also be able to contact you while out in the city at all times. Interaction with travellers at CityHub is personal and spontaneous. The most important thing is to make travellers feel welcome and assist them with what they may need during their stay.
Besides socialising, you also take care of CityHub during the mornings and evenings and ensure everything goes according to plan. You will independently oversee if the place is kept in order, travellers are happy and you are responsible for the atmosphere in our Hangout.
Next to this, you assist the Hotel Manager with running the operations of the hotel, coach the CityHosts in their daily work and train new CityHosts. In the Hotel Manager’s absence (weekends and holidays) you are responsible and on stand-by for any issues that might occur.
Your main tasks include:
Welcoming travellers and sharing your insider tips about the city
Owning common areas, setting the mood and keeping them neat and tidy
Answering emails and keeping in contact with travellers via all of our channels
Some administrative tasks
Training and coaching (new) CityHosts
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Having a chat with travellers for no reason
You are:
Naturally sociable, extroverted and approachable
Enthusiastic and you like meeting new people from around the world
In love with Reykjavik
Experienced in a hostel/hotel environment (pre)
You know the city like the back of your hand and you can't wait to share your favourite hotspots with travellers
Fluent in English both written and spoken and Icelandic preferred (any other language is a plus)
You don’t shy off in front of a computer
Confident, organised and independent
University level thinking
Available during weekdays and weekends, average 32h a week
What is in it for you?
An above market standard salary
A small and young team
A fun working environment where you can meet all kinds of people
A flexible schedule that combines well with studying or personal projects
Lunch/dinner covered
Fun team activities and drinks
A discount for your friends and family that want to stay at CityHub
